Thursday, May 31, 2007

Fair is fair - Four Reasons Hotel in Bodrum: Review update

About a month ago, we spent a weekend at the Four Reasons Hotel in Bodrum. No doubt one of our last escapades as a twosome not taking a break from parenting. ;-)

When choosing a hotel we don't know, we often read travellers' reviews... and logically, we also write them.

So shortly after our return, I wrote a post on this blog reviewing the 4Reasons (or the fact that 2 were missing in my opinion) outlining the inconvenience we had experienced.

We also sent in our feedback ("Great! but wait for 2008!") to tripadvisor.
Our review was posted on May 17th and is currently the first one you see of the 8 available reviews. It's also the most recent.

So now that you have the background, here's the update:

On May 28th, we received an email from one of the owner's of the 4Reasons Hotel offering apologies and two days of free accommodation at their hotel.

Better late than never. Although I doubt we'll make it back there with all that's going on, I just wanted to say that we appreciate it and also that giving your feedback makes a difference, both to the customer and the business.

So next time you feel you've overpaid, been ripped off, or badly serviced, let it be known!

Click on the letter to enlarge

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